When you're under a hood and the phone rings, that caller phones the next shop down the road — and you never knew they tried. Hubvane texts them back in seconds, books the job, and asks for the review. Automatically. You keep your number and change nothing.
The average independent shop misses ~62% of incoming calls (Goodcall), and roughly 3 in 4 callers who can't reach a person never call back (industry data).
It's not a marketing problem. It's a "you were busy doing the work" problem — and it's costing you jobs you already earned.
The average independent shop can't get to six in ten calls while heads are down on the work (Goodcall).
When a caller can't reach a person, most don't leave a voicemail and don't try again — they're just gone.
Reply within 5 minutes and you're ~21× more likely to win the job (MIT). The average business takes 42 hours (HBR).
We don't hand you software to run. We install the reflexes your shop is missing.
Every missed call, web form, and message is detected the instant it happens.
"Sorry we missed you — want to book? 👉" goes out before the caller reaches another shop. Ashley can answer 24/7.
Every customer lands in your CRM with follow-up that keeps working until they book.
Every finished job triggers a review request. +1 Google star ≈ +5–9% revenue (Harvard/Luca).
No pitch — we show you the gaps and what it'd take to close them. Takes about 20 minutes.
How many calls go unanswered in a week — and what that's worth.
What a customer hits when they call at 6:10pm, and how fast you respond.
Your star rating and review count vs. the shops nearby.
Whether a customer can book a slot without playing phone tag.
What happens to a lead that doesn't book today, and to a customer 6 months later.
Whether missed callers get an instant text — or silence.
We build your text-back, Ashley, booking, and reviews and connect them to your existing line in days.
Miss a call → the text fires. Finish a job → the review request goes out. Nothing changes in how you work.
New appointments and 5-star reviews start showing up, with a simple monthly report.
20 minutes, no pressure. We onboard a few shops at a time so each setup is done right.
Book my free 6-Bay Audit →